Island Hospital’s December 2017 Employee of the Month is Laboratory’s phlebotomist/receptionist, Hope Chalfant.
As a phlebotomist, she is gifted at calming those with anxiety about having their blood drawn. She is always kind and attentive, and greets each patient as if they are the first person she has seen all day. Hope can be seen wheeling a patient out to their car, holding a baby while their mother is being drawn or engaging children waiting for their parents. She will put her activities on hold in order to meet our patient care needs. She has come in early countless times to help cover shifts and never complains. Her supervisor notes, “We are very fortunate to have Hope as part of our staff.”
Since her arrival in 2013, Hope has characterized Island Hospital’s Promise to consistently provide the best customer service to our patients, families, guests and colleagues. Congratulations and thanks for being an inspiration, Hope!