Island Hospital’s January 2016 Employee of the Month is Patient Accounts Representative, Julia ‘Julie’ Pingree.
As a patient account rep, Julie has approximately 2000 accounts that she monitors. She answers patient inquiries, verifies statement information, coordinates insurance claims and makes updates to the accounts as necessary. This is a big responsibility and Julie does an excellent job. Her knowledge of medical terminology and effective communication skills are essential to her proficiency in this position.
Among her coworkers, Julie is known for being cheerful and caring. She makes sure special occasions are recognized and at the holidays bakes delicious sand torte cakes for each person in her department. Outside of work, Julie enjoys her role as a grandmother.
Since her arrival in 2002, Julie has characterized Island Hospital’s Promise to consistently provide the best customer service to our patients, families, guests and colleagues. Congratulations and thanks for being an inspiration, Julie!