Island Hospital
Health Insurance Counseling
Understanding your options with health-insurance exchanges, Medicare or your insurance plan can often be confusing. That is why Island Hospital offers two free services to help you make decisions about your insurance: Washington Healthplanfinder trained In-Person Assisters for questions about health-insurance exchanges and Apple Health (Medicaid), and SHIBA for questions about your Medicare and secondary health insurance.
Health Insurance Counseling

Washington Healthplanfinder --- Insurance Exchanges

Health-insurance exchanges will help people find plans that fit their needs and budgets. The Affordable Care Act (ACA) requires that all people 18 and older (who pay taxes) must have insurance. You can sign up for coverage starting November 1. If you qualify for Medicaid or Apple Health (Medicaid) coverage you can sign up at any time.

NOTE: If you are on Medicare, you do not need to be concerned with the health insurance exchanges.

Resources to Help with Insurance Exchanges (Non-Medicare)

To schedule an appointment with an In-Person Assister at Island Hospital please call: (360) 299-4924.

For help understanding details about enrolling, including plans and prices call: Washington Healthplanfinder -- (855) 923-4633 or (360) 688-7700.

To compare plans and/or enroll online visit:

   Washington Health Plan Finder

SHIBA (Statewide Health Insurance Benefits Advisors)

Medicare Open Enrollment is October 15 - December 7
Schedule your appointment with a SHIBA counselor today.
Call (360) 299-4212! 

If you have questions about your Medicare health insurance, our trained SHIBA volunteer counselors can help. We offer free, unbiased, sit-down counseling to persons of all ages, answering many of your health insurance questions.

We provide insight and education on Medicare, secondary health insurance, Medicare extra help programs for low income and low assets, COBRA, Classic Medicaid, PEBB and more!

The SHIBA (Statewide Health Insurance Benefits Advisors) HelpLine is provided under the supervision of the Washington State Office of the Insurance Commissioner and sponsored locally by Island Hospital.

There is absolutely no cost to you for SHIBA services.

Contact Us

1211 24th Street
Anacortes, WA 98221

(360) 299-4212

Appointments are required.

On Lopez Island:
Lopez Island Medical Clinic, call (360) 468-2245 for an appointment.
On Orcas Island:
Orcas Island Medical Center, call (360) 376-5892 for an appointment.
In Friday Harbor:
Call (360) 378-7144 and ask for the SHIBA office.
ou can contact the SHIBA main office (Washington State Office of the Insurance Commissioner) directly via this link:

Interested in Becoming a SHIBA Volunteer

Although our SHIBA volunteer counselors may come from varied backgrounds (such as teaching, accounting, healthcare administration, the military or law enforcement), they all share common interests and abilities:

  • They have a keen desire to serve the public.
  • They're able to make a connection with a wide range of people.
  • They're adept at reading and interpreting insurance language.
  • They're skillful communicators with a knack for explaining things.
  • They're adept at using the computer.

All SHIBA volunteers are required to participate in a four hour training once a month.

If you are interested in learning more about the SHIBA Volunteer Program, please contact Jackie Marucci at Island Hospital (360) 299-1342 or email



New Medicare Cards