Island earns CMS 4-Star rating

Amanda FloecknerPress Release

Island is one of only 10 WA hospitals ranked a 4-Star Hospital by Medicare, based on patients’ survey responses. The overall rankings summarize 64 quality measures and compare results of hospitals across the U.S.

“We want to keep improving,” said Denise Jones RN, IH Chief Patient Care Executive, “but achieving this high ranking confirms our efforts to continually provide the best quality patient care.”

Measures used to determine ranking include:

  • Mortality rates
  • Safety of care
  • Readmissions
  • Patient experience
  • Effectiveness of care
  • Timeliness of care
  • Efficient use of medical imaging

The Centers for Medicare & Medicaid Services (CMS) use data collected for 11 measures publicly reported on the Hospital Compare website ( The data is called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) that cover a wide range of patient responses.