The Employee of the Month for January is Jaqueline “Jackie” Marucci, Health Resource Coordinator.
Over the past year, Jackie has managed significant changes in the Health Resource Center at Island Hospital, increased SHIBA (Medicare) consultations by 40%, coordinated an agreement with UW Medicine to continue SHIBA services at Orcas and Lopez clinics, supported numerous Community Relations/Education projects and served as back-up manager at Gifts & More. She also serves as clinic coordinator one day per week at Fidalgo Medical Associates. Jackie is focused and accurate; pleasant to all; and an excellent trainer. Clients in the Resource Center and patients at FMA, trust Jackie and appreciate her professionalism and thoroughness.
Since her arrival in 2015, Jackie has characterized Island Hospital’s Promise to consistently provide the best customer service to our patients, families, guests and colleagues. Congratulations and thanks for being an inspiration, Jackie!