Visitor Information
Welcome to Island Hospital
To ensure that your experience is as comfortable as possible, we have many service amenities available for our patients and their families. Our commitment to quality and safety for our staff, patients and visitors is our highest priority.
Visiting hours - Revised effective March 18, 2020
Revised Visitation Guidelines - March 18, 2020
In order to protect our patients during the COVID-19 pandemic we are implementing the following visitation guidelines.
INPATIENT: No visitors with the following exceptions, all inpatient visitor waiting rooms will be closed
- One (1) support person for laboring moms
- Two (2) support people for end-of-life
- One (1) support person to help with mobility challenges or discharge instructions
EMERGENCY DEPARTMENT: Waiting rooms are reserved for patients and one support person
- One (1) support person for ED patients
SURGERY:
- No family in waiting room — updates will be provided by phone
- One (1) family member is allowed to help check-in and assist with discharge
instructions
We encourage the use of phone and video calls for patients to stay in touch with their families as well as to keep them informed regarding their plan of care.
Thank you for your cooperation and understanding.
For the safety of our patients and staff, the Island Hospital Main 24th Street Entrance is secured after 8:00 PM each night and will reopen again at 7:00 AM. During this time, visitors should enter the hospital through the Emergency Entrance on the south side of the building.
Interpretation services and audio loop amplifiers
Effective communication between patients and their healthcare provider is vital to achieving access to quality care and ensuring positive health outcomes. Island Hospital makes interpretation services available at no cost 24/7, in compliance with federal and state laws, to assist patients, their family members and other legally authorized persons. In addition, we offer assistive hearing devices for individuals with hearing loss. Click here to learn more.
Gift shop
Gifts & More, located near Central Registration, is staffed by volunteers Monday - Friday, 9:30 AM - 4:30 PM (December holiday hours are 7:30 AM - 6 PM). The gift shop at Island Hospital sells baby items, scarves, jewelry, cards, toiletries, seasonal items and more. For more information, call (360) 299-1368.
Cafeteria - Island Bistro
Temporary reduced hours for Island Bistro are Monday - Friday, 7 AM - 2 PM.
Island Bistro is open Monday through Friday, 7 AM - 7 PM and Saturday, Sunday and holidays from 11:30 AM - 1 PM. For the convenience of Island Hospital visitors, vending machines located just off of Central Registration are available 24 hours a day.
Chapel
The chapel is located across from the Birth Center. For spiritual care services, call (360) 661-4733 or visit our Chaplains webpage for more information.
ATM
For the convenience of our guests, an ATM is located in the hallway near Central Registration.
Electric-vehicle charging stations
The Island Hospital campus has two electric-vehicle charging stations. One is located in the lower level parking lot of the Medical Office Building and the second is in the employee parking lot on 26th Street.
