Island Health has won numerous awards over the years for our high-quality service and patient satisfaction. Below are some of our highlights.
DNV Quality System Certification ISO 9001
Island Health has been awarded by DNV full certification to the ISO 9001 Quality Management System. ISO 9001 is the most widely-accepted quality management system in use around the world and is used by US healthcare providers as a foundation for their quality and patient safety programs.
ISO 9001 brings science to the art of caregiving; it helps to standardize processes around things that are proven to work, by the people doing the work, thus empowering frontline workers while creating an environment of predictability for the entire organization. The ultimate impact of ISO 9001 within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently and the “best ideas” aren’t held by one person or one department, but are ingrained in the organization itself.
For the second consecutive year, Island Health has earned an overall five-star hospital rating from the Centers for Medicare and Medicaid Services (CMS)—the highest distinction awarded by the federal agency.
Of the 5,446 hospitals nationwide, nine percent (9%) earned a five-star rating by CMS. Island Health is one of eight hospitals in Washington State and the only hospital north of Seattle to receive this competitive distinction.
Learn more: www.medicare.gov/hospitalcompare
Island Health has earned an overall five-star hospital rating from the Centers for Medicare and Medicaid Services (CMS)—the highest distinction awarded by the federal agency.
Of the 3,093 hospitals rated by CMS in 2022, 13.81% earned a five-star rating.
Learn more: www.medicare.gov/hospitalcompare
Island Health received an "A" Hospital Safety Grade from the Leapfrog Group. This national distinction celebrates Island Health's achievements in protecting hospital patients from preventable harm and errors.
"An 'A' Safety Grade is a sign that we are continuously evaluating our performance, so that we can best protect our patients and staff," said Elise Cutter, Island Health CEO.
Learn more: www.hospitalsafetygrade.org
The Women's Choice Award identifies America's Best Hospitals across the nation to help women make smart healthcare choices. Island Health was awarded the following by Women's Choice in 2022: Best Hospitals for Obstetrics, Best Hospitals for Patient Safety, Best Hospitals for Mammogram Imaging.
Learn more: www.womenschoiceaward.com
Island Hospital was the only hospital in the State of Washington to receive this award, recognizing superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement and total knee replacement.
This award honors superior clinical outcomes in knee and hip replacement.
The Women’s Choice Award identifies America’s Best Hospitals across the nation to help women make smart healthcare choices. Island Hospital was awarded the following by Women’s Choice in 2021: Obstetrics Award, Emergency Care Award
Island Hospital’s Employee Wellness Committee was recently awarded the esteemed Golden Apple Awardfrom the Healthy Worksite Summit Planning Committee.
The Chartis Center for Rural Health has named Island Hospital a Top 100 Rural & Community Hospital according to iVantage Health Analytics' Hospital Strength INDEX.
Healthgrades Patient Safety Excellence Award ™ recognizes top hospitals in the nation for providing excellence in patient safety by preventing infections, medical errors and other preventable complications.
Island Hospital was No. 1 in the state for lowest readmission rates in 2015.
Island is one of only 10 WA hospitals ranked a 4-Star Hospital by Medicare, based on patients’ survey responses.
According to an article in the Seattle Post-Intelligencer (PI), Island Hospital ranked 5th in WA for earning high scores for quality from Medicare patients who received care in 2015. In the survey, 78% of Island's patients scored their care a 9 or 10.
Island Hospital's Psychiatry & Behavioral Health program received national honors as one of 10 programs to be awarded $10,000 by Jackson Healthcare for impacting underserved communities.
The Psychiatry & Behavioral Health program at Island Hospital was recognized for community impact and innovation by Intalere (formerly Amerinet).
Island Hospital Home Health has for the third time been honored with the HomeCare Elite designation bestowed on the top 25% of home-health agencies in the U.S.
Island Hospital was recognized by iVantage Health Analytics and the National Organization of State Offices of Rural Health for overall excellence in Patient Perspectives.
Island Hospital Chief Executive Officer Vince Oliver is the 2015 winner of the American Hospital Association's Shirley Ann Munroe Leadership Award.
Consumer Reports magazine ranks Island Hospital among the top ten of all Washington hospitals according to a survey that measured adverse effects suffered by surgical patients during hospital stays.
Island Hospital ranked 3rd in WA for earning high scores for quality from Medicare patients who received care in 2013, according to an article in the Seattle Post Intelligencer.
iVantage Health Analytics has named Island Hospital one of the nation's HEALTHSTRONG Hospitals.
Based on results from iVantage Health Analysis Strength Index, Island Hospital was named one of the top 547 hospitals nationally.
Island Hospital received the Washington State Hospital Association's Community Health Leadership Award for its innovative approach to delivering mental health services to students in a rural setting.
Island Hospital was one of only 10 Washington hospital, and 447 in the U.S., to be honored with an Outstanding Patient Experience Award by Healthgrades.
According to NerdWallet.com, Island Hospital is Washington's top hospital in patient satisfaction and third in the state for affordability.
Consumer Reports ranked Island Hospital in the top ten of all Washington hospitals in their surgical-rating survey.
The Nursing Department of Island Hospital earned a Best Performance for Sustained Excellence Award from CALNOC, the Collaborative Alliance for Nursing Outcomes.
Island Hospital received Healthgrades 5-star rating for Outstanding Patient Experience.
Consumer Reports recognized Island Hospital for high HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores, specifically on the issue of communication.
Merle Cancer Care Center received six areas of Outstanding Achievement by the American College of Surgeons Commission on Cancer.
Island Hospital received Most Improved in patient satisfaction by Health Stream Research.
The Laboratory and Home Health at Island Hospital received the Gold Seal by JCAHO.
Island Hospital received the Qualis Award for Quality Improvement.